Terms & Conditions

Before ordering, we strongly recommend that you carefully read the following terms and conditions.
Please print a copy of these Terms and Conditions for future reference.     

"Goods sold are non refundable and exchangeable"


Product Offering


All products available for purchase are described on their specific product page on our website. We always try to represent as accurately as possible every characteristic of the products via photography and copy points provided by designers, suppliers or manufacturers of the products.

We have a policy of continuous product development so as to provide you what we consider the best design at the best price, and thus reserve the right to amend the specifications of products, their price, packaging and any service associated at any time, without prior notice. Dimension stated in our website and all documentation are based on the packing list given from our manufacturers which will include all necessary padding, wooden frames, waterproofing etc. to minimize damages from incurring during transportation. Before ordering, we thus invite you to have a close look in our showroom or at the product description and characteristics: we choose them with care in order to provide you with the nicest offer in the market.

We do our best efforts to provide you with the best images and description. However, we cannot guarantee that the colour you see on the Website or in the catalogues matches the product colour, as the display of the colour depends, in part, upon the browser and monitor you are using, as well as the environment when you view our catalogues. Locus Habitat cannot be held liable for inaccuracies of the photographs on the Website and catalogues. Moreover, there may be differences between the Products shipped and those shown on the Website or in the catalogues; primarily for handcrafted Products, each of which is unique, and Products for which technical or technological modifications have been made. Orders cannot be cancelled and shipments cannot be refused due to such differences, provided that they do not affect the essential features or quality of the Products.

Customer must aware that delicate surface such as glossy finishing, stainless steel, highly polished and chromed surfaces products can and will attract knocks, dents, scratches and machining marking easily during production and transportation.  Customer who are sensitive to these are advice not to select item with such finishing when making their purchase. 

Alignment for furniture leg support are made according to specification set at manufacturer's premises. Any minor misalignment created due to uneven or tilted flooring, installation will be corrected by the use of rubber pad support. 

Natural material products and care instructions


Some furniture is made from quality natural wood. Some woods will mellow with age and exposure to sunlight. Leather goods are made from quality natural leather and accordingly they may not be uniform in colour or texture. Only the finest hides are selected but they will show natural marks and scars on the hide. Some leathers will mellow with age and exposure to sunlight and heat.

Sales


The products displayed on our website are in sales for a specific sales period that is clearly notified on the product page. Nonetheless, so as to give you access to the best possible choice of products, the popular ones might be promoted for extended period of time. During the whole sales period process, we do group orders together. Consolidating orders enables us to bring you the best possible price and enables our factory to process best quality raw material at affordable rate.

Our very specific made to order manufacturing model supposes that most of the products might be ordered to the supplier after the end of sales period. Unless ex stock items, the purchased products are manufactured after the order has been placed. This is our very personal way of bringing you the best possible price for the best possible design.

If ever order might be delayed or could not be placed to the factory, for any reason (lack of interest and of orders, for the product manufacturing process trouble, quality control issue, or other quality or manufacturing issues), we would do our best to advise you of it. If ever our factory finally decided unable to produce a specific product matching our quality standards, we would remove it as fast as possible from our website. Would you have any order for that specific product placed before, you would be notified and reimbursed in full for the specific item that would be cancelled and nothing more.

Delivery

Buyer need to ensure furniture purchased can be delivered to their premises. Before goods acceptance, you must check for damaged or missing items, defects and other non-compliances. Once the movers leave your premises, Locus Habitat is not responsible for any damages or missing parts.

You must be able to provide proof that the claims are true and allow Locus Habitat, its shippers, or any other persons authorized by them to inspect the items. You must not intervene or allow third parties to intervene. If your claim is accepted, the defective Product will be exchanged, or refunded (for the specific item that would be cancelled and nothing more) if the Product is not available in stock or from our suppliers. The Product being returned must be handed over to Locus Habitat movers in perfect condition, in its original packaging, with all of its accessories. No returns will be accepted without the prior agreement of Locus Habitat.

Prices


All prices are in S$ Singapore Dollar, and are payable in Singapore Dollar (S$), exclusive of any applicable taxes.
-     These include any delivery costs within Singapore only.
-     Price quoted do not include the cost of moving or removal of existing furniture or items in the premises.  
-     Price quoted for chandelier do not include delivery, assembly and installation. 
-     Price quoted are based on ground level or lift accessible locations. Additional charges applies if the furniture are too bulky to be fitted into the lift or when our movers need to hand carry the furniture through the stairs to the designated location. 
-     It will be the buyer's liability to ensure that the items they purchased from Locus Habitat are able to transport and fit into their premises. No exchange nor refund will be given if the item purchased are unable to enter or fit into buyer's premises.  
-     Delivery charge applies when customer required Locus Habitat to redeliver the goods after the first attempt. 
-     There will be a additional surcharge incurred if delivery is to be made during Friday, weekend and public holiday. 

We try our best to indicate the best comparable prices for each specific product. These comparison prices refer to market prices benchmarked for identical or comparable items. They are only estimated prices, and always depend on quality of raw material used, attention paid to the finishing of the products, retailing location and other issues.

Purchase of products


Your order represents an offer to us to purchase a product which is accepted by us when we send an email order confirmation or invoice to you. Any products on the same order which we have not confirmed in the invoice do not form part of that contract. The company shall under no circumstances be held liable for any losses special to the particular circumstances of the customer, indirect or consequential losses or for loss of profits, damage or property or wasted expenditure.

Before ordering from us, it is of your responsibility to check and determine your full ability to receive the products. This includes ensuring that the product ordered will pass freely through into your room of choice, and that they fit in that room, transport issue from the front door to your flat or room, stairs and door issues, and any other issue that could make the delivery more complicated or impossible to process.

All our furniture and accessories are build and packed with the highest standard available in the market and industry. 

All information asked on the checkout page must be filled in much all the appropriate care. We will not be responsible for missed delivery because of wrong delivery address, inappropriate phone number. All additional charges or costs due to delivery complications or missed delivery would thus be added to your order invoice.

There will be no warranty for items purchased under "Display" or "Floor Set" categories. No warranty will be given to item or accessory given by Locus Habitat as add-on free gifts to the customer. Locus Habitat reserves the right to change the free gift item of similar value without prior notification due to unforeseeable circumstances. 

Payment

Your debit or credit card is charged for the whole amount of the order when the order is created. Locushabitat.com uses one of the most powerful security systems on the Internet, a Secure Socket Layer (SSL) reinforced by an encryption process in order to protect all significant data related to payment.

A credit card and necessary information is needed for payment. All orders are paid only through PayPal account or by credit cards issued by companies listed on the payment page.

The sale will be submitted for processing as soon as you click on the “confirm” button. You will then receive an email from us to confirm the sale, availability of the product, and expected average delivery date.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

General Terms relating to website use

The following terms apply to your general use of our website:

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

We are the owner or the licensee of all intellectual property rights in our website, and, save for our users content (where we are licensee), in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organization to material posted on our website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged. You must not use any part of the materials on our website for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Commentary and other materials posted on our website are not intended to amount to definitive advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

·        All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

·        Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

·        This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you. Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our content standards.

If you wish to make any use of material on our website other than that set out above, please address your request to info@locushabitat.com.

Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

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