Warranty
Warranty (Limited) - Singapore Only
- This Limited warranty is to the benefit of the original purchaser of the furniture and is not transferable- Locus Habitat will examine the product and decide, at its sole secretion, if it is covered under this limited warranty. If considered covered, Locus Habitat will then at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
- This limited warranty do not apply to products that have been used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods or cleaning products. This limited warranty does not cover normal tear & wear, cuts/scratches, stains, or damage caused by impacts or accidents.
This limited warranty does not cover consequential or incidental damage, furniture that has been place outdoor or humid environment and pest infestations.
Structure/Frames Used In Upholstered and Leather Products (Excluding mechanical parts & hydraulics)
- Ten (10) Years Limited Structural Warranty
A Limited Warranty of ten (10) years from date of delivery applies to all frames used in sofas, couches, love seats, upholstered Chairs, ottomans, sectionals, and sleepers. Locus Habitat warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. Locus Habitat will pay, within first year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customers' home to and from Locus Habitat's designated Repair center, at no charge to the original retail purchaser. For the second to tenth year from the date of delivery, the structure/frame warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
- One year limited warranty against manufacturer's defects on mechanical parts & hydraulics
A Limited Warranty of ten (10) years from date of delivery applies to all frames used in sofas, couches, love seats, upholstered Chairs, ottomans, sectionals, and sleepers. Locus Habitat warrants these components to you, the original retail purchaser, to be free from material manufacturing defects. Locus Habitat will pay, within first year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customers' home to and from Locus Habitat's designated Repair center, at no charge to the original retail purchaser. For the second to tenth year from the date of delivery, the structure/frame warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.
- One year limited warranty against manufacturer's defects on mechanical parts & hydraulics
Cushioning Foam
- One (1) Years Limited Warranty
All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of delivery, Locus Habitat will repair or replace, for the original retail purchaser only.
All seat cushion cores will soften with normal use and will conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Within one year from the date of delivery, Locus Habitat will repair or replace, for the original retail purchaser only.
Leather
- One (1) Year Limited Warranty
Locus Habitat warrants to you, the original retail purchaser, for a period of one year from date of delivery, all leather to be free from defects in materials and workmanship. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Locus Habitat will cover, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from Locus Habitat's designated repair center, at no charge to the original retail purchaser.
Locus Habitat warrants to you, the original retail purchaser, for a period of one year from date of delivery, all leather to be free from defects in materials and workmanship. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. Locus Habitat will cover, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from Locus Habitat's designated repair center, at no charge to the original retail purchaser.
Upholstered Fabric
- One (1) Year Limited Warranty
Locus Habitat warrants to you, the original retail purchaser, for a period of one year from the date of delivery. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, Orion and material of such, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Locus Habitat will provide, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from Locus Habitat's designated repair center, at no charge to the original retail purchaser.
Locus Habitat warrants to you, the original retail purchaser, for a period of one year from the date of delivery. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. This warranty also does not cover protective finishes, velvets, velvet types, Orion and material of such, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. Locus Habitat will provide, within one year from the date of delivery, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the customer's home to and from Locus Habitat's designated repair center, at no charge to the original retail purchaser.
All Products
These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise` purchased "as is" or second-hand, (iii) any merchandise purchased at a distress sale or a going out-of business sale, or (iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care, modifications or repairs made by you or a third party, damage caused by other objects (heavy television placed on a unit not designed for this purpose), outside events such as accidents, shocks, fire, vandalism, water damage, natural or artificial light (discoloration) natural catastrophes or bad weather. Warranty is null and void if furniture has been moved from original point of delivery to consumer in Singapore.
Chemical Treatments
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Locus Habitat.
Leather, Upholstered Fabric and Finishes
The Limited Warranties on "Leather", "Upholstered Fabric" and "Finishes and all Other Furniture Products" do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages like cracking resulting from excessive dryness due to exposure to excessive heat, chemical and extensive tear & wear, (iii) damages resulting from household humidity example mold infection, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Locus Habitat.